On contacting Nicola Kennedy Letting I spoke to the owner, Nicola herself. Nicola's customer service was exceptional. She ensured you had all the relevant information you needed before viewing the flat, gave information on the area, discussed their expectations from you and she was very approachable. I made an appointment with Nicola and I was shown the flat by Riccardo. He was as equally exceptional and thorough in gaining and giving information. He was also approachable and very friendly. The flat it's self was a 2 bed property which was furnished to the highest of standards and was exactly as described by the letting agency. I feel it was value for money due to the high standard of furnishings, decor and area the flat was situated in. Any staff who i have contacted or have contacted me on behalf of Nicola Kennedy Letting have also been approachable, professional, friendly and accommodating. I would highly recommend this service to family, friends and anyone looking to have a letting agent who look after the interests of their clients.