We have now rented two properties where Nicola and Riccardo were the agent. Both times they acted in an extremely professional manner. They conducted a thorough review of the property and a detailed inventory on entry. This was helpful in making sure that everyone was kept right on entering and leaving the tenancy. All the paperwork was made simple and explained well in simple terms. During the tenancy, this is where Nicola and Riccardo really do stand out. They are so helpful when it comes to ongoing repairs, they know a great network of local trades that get the work done. We cannot praise the attention to detail and level of service highly enough; they clearly care about their business and clients. The experience with them was personal, detailed and thorough, and they really do go the extra mile. We would definitely give them both 5 stars without hesitation.