Our aim is to find you the perfect property to suit your requirements with the minimum of hassle.
Finding a property
The first step is to contact us to provide brief details about yourself and about the accommodation you require. We then search our database for suitable properties for you to view. If not urgent, we log your details so that we can contact you as suitable properties become available. It is wise to start looking about a month before you wish to move, as the nicer properties are viewed and reserved quickly. Tenancies, covered by the Private Housing (Tenancies) (Scotland) Act 2016, are granted under a Private Residential Tenancy, this means tenancies are open ended, with no fixed term period and no end date. To end this type of tenancy, 28 days written notice must be given by all tenants.
Viewings will be arranged at times to suit you, including evenings and weekends, and you will invariably be accompanied by a member of staff, who can give advice and answer any questions you may have.
Reserving the property
Once you have decided on a property, you will need to reserve it by paying a 'holding deposit' (aka 'reservation deposit'). Assuming that the tenancy goes ahead, this will be deducted from the monies due before you move in. If the landlord declines to grant the tenancy, it will be refunded to you in full.
As a minimum we will require satisfactory references from your employer, a previous or current landlord and a credit reference report. We may also require a personal reference, and sometimes a guarantor. We will use the services of an independent referencing company to obtain and evaluate these references.
Rents are normally quoted calendar monthly, and payable monthly in advance. The tenant is usually also responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. All rents are payable by bank standing order to our designated client bank account.
A security deposit will be required, this will be held and protected by a government deposit scheme, namely My Deposit Scotland, Letting Protection Scotland or Safe Deposit Scotland, throughout your tenancy. You will receive communication from us and from the chosen scheme at the start of the tenancy so you are fully aware where your money is held. The deposit is held to cover damages, breakages and any other liabilities under the terms of your tenancy agreement. Please note that under no circumstances should the deposit be used by the tenant to cover rent.
Currently, under the Rent (Scotland Act) 1984, landlords and their agents can legally charge rent and a deposit only when granting a tenancy.
As appointed introducers we are able to offer a variety of insurance policies for both landlords and tenants, including the following:
Further details are available on request.